Due to current regulations around COVID-19, our NY-based Fulfillment Center is currently unable to accept returns. Circumstances are continually changing, so please check back here for updates. Thank you for your patience during these unsettling times. Stay safe.
APPLIES ONLY TO PURCHASES MADE FROM KUPO ON THIS SITE*
*If you purchased your Kupo product from a dealer, please contact them directly to inquire about their return policy. We do not accept returns of purchases made from other sources.
For Canadian residents, please contact: email@example.com
KupoGrip USA prides itself on unparalleled customer service. Our goal is to make sure the photographers and filmmakers who share our passion are completely satisfied.
In the event you feel there is a manufacturing error, please contact the Service Department at firstname.lastname@example.org and we’ll do our best to make things right.
While there is no restocking fee for your return, you are responsible for any costs associated with shipping your return to us. To return an item please place the item in its original packaging with a copy of the receipt, and mail your item to the following address:
Kupo USA Returns
Return for [ENTER YOUR NAME]
75 Virginia Road
North White Plains, NY 10603